Highest in customer satisfaction
The J.D. Power and Associates 2011 Kitchen Appliance Satisfaction StudySM
has recognized Sub-Zero and Wolf within the refrigeration and cooktops/ranges/ovens
Sub-Zero ranked "Highest in Customer Satisfaction with Refrigerators."
Wolf ranked "Highest in Customer Satisfaction with Ranges, Cooktops and Ovens, Two
Years in a Row, Tied in 2011."
J.D. Power and Associates draws attention to products with which customers are highly
satisfied. Satisfaction was established on execution in six areas, including: performance
and reliability, features, ease of use, styling and appearance, and price and warranty.
So what sets Sub-Zero and Wolf apart from other appliances?
We believe just about everything.
Sub-Zero preserves food’s goodness longer through the use of dual refrigeration,
antimicrobial air purification, precise temperature control and a magnetic door
Wolf, born in a professional kitchen, has been refined through seven decades of
demanding use all for the ability to engineer the precise control of heat, temperature,
and airflow necessary to ensure delicious results.
As a third-generation, family-owned company, Sub-Zero and Wolf guarantees that every
appliance is built in the USA with only premium-quality materials to help ensure
Sub-Zero and Wolf are tested not just to last, but to outlast. Meticulous testing
of every unit ensures decades of reliable performance.
Sub-Zero and Wolf have one of the strongest warranties in the appliance industry,
a 24/7 Customer Care Center, and Factory Certified Service professionals that are
handpicked and rigorously trained specifically on Sub-Zero and Wolf appliances.
Wolf received the highest numerical score for ranges, cooktops and ovens in a tie
and Sub-Zero received the highest numerical score for refrigerators in the proprietary
J.D. Power and Associates 2011 Kitchen Appliance StudySM
. Study based
on 13,492 total responses and measures opinions of consumers who purchased their
appliance from a retail store or their new-home builder during the previous 24 months.
Proprietary study results are based on experiences and perceptions of consumers
surveyed in March-April 2011. Your experiences may vary.