About Us

Service

Service - Sub-Zero & Wolf

Ever the perfectionists, our service department works not only to meet your needs, but to exceed them.

Our team of highly skilled technicians receive regular training at our manufacturing headquarters in Madison, USA, keeping them up to date on the latest appliance technology. They run a nationwide service, dealing with everything from product maintenance and diagnostics to repairs and customer relations. What’s more, they always aim visit within 2 working days of your enquiry, and hold 90% of parts in their vans, so jobs are usually completed at the first visit.

When it comes to technology, our service department is at the cutting edge. Our fleet of service vehicles are all fitted with satellite trackers, so you can pinpoint the exact location of your dedicated driver. Our engineers are also equipped with laptops linked to our database, so they can run stock checks, assess delivery times and access the latest manuals and technical documentation, making a first-time fix more likely.

Whatever your request, our whole team of technicians, engineers and office staff take customer care seriously. So whether you’re looking for product advice, you’d like to order spares or accessories, or you wish to book an engineer visit, you can be sure of a friendly, personalised service.

"Whatever your request, our whole team of technicians, engineers and office staff take customer care seriously."

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