van - Sub-Zero & Wolf

Support & Service

Ever the perfectionists, our service department works not only to meet your needs, but to exceed them.

Our team of highly skilled technicians receive regular training at our manufacturing headquarters in Madison, USA, keeping them up to date on the latest appliance technology. They run a nationwide service, dealing with everything from product maintenance and diagnostics to repairs and customer relations. What’s more, they always aim visit within 2 working days of your enquiry, and hold 90% of parts in their vans, so jobs are usually completed at the first visit.

Whatever your request, our whole team of technicians, engineers and office staff take customer care seriously. So whether you're looking for product advice, you’d like to order spares or accessories, or you wish to book an engineer visit, you can be sure of a friendly, personalised service.